Trading Terms & Conditions

Returns Policy

We will replace any defective product immediately at our cost. However we cannot accept returns for any other reason. If you are in any doubt as to the suitability of the licensed product you are ordering, please listen to the demo of the product and/or download the free taster on this website or contact us directly for more information.

For further information regarding our licensing terms and conditions please read our “Licence Agreement”.

Prices

All prices quoted are unit prices, either in sterling net of VAT, in Euros or US Dollars.

Refund Policy

5Pin Media will refund your full purchase for download content in the event:

• Your bank / Paypal account was illegally charged (fraud);
• You provide a reasonable explanation why the refund needs to be made;
• The zip file has not been downloaded.

We cannot refund you any monies where you have accessed the sounds by downloading the zip file for the purchased product. Whenever you feel there is a particular condition which qualifies you for a refund, look through our FAQ section and then contact us.

Please be sure to make informed purchases. Each product is clearly labelled with what it contains and what software it requires.